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Terms & Conditions


Returns/Refunds
Items that can be returned


·Most new, Unopened, still factory sealed merchandise within 30 days of receipt of shipment. *

·*Some Manufacturers such as H&S have an "All Sales are final" policy. Products shipped by truck freight, Special Orders, and some non-stocked items are non-returnable as well. PowerStroke Enginuities will not be able to return products from those Manufacturers.

·Used, Damaged or altered items are non-returnable.

Note: After Power Stroke Enginuities has received your item, it can take 2-4 weeks to process your returned item and issue a credit.




Exchange Procedure:

·If the item you purchased is not what you need, you may exchange it with another item within 30 days of receipt of product.*

·The new item you are exchanging for, must be for a product of equal or higher price.

·*Item to be exchanged must be in new, factory sealed condition with all parts, pieces and packaging included.

·Exchanges will be for full value of the original item.

·Contact Power Stroke Enginuities 832-688-8702

·Request an RMA for the item you wish to exchange.

·A Shipping label will be emailed to you. Print it and affix it to the outside of the packaging box.

·Return item to Power Stroke Enginuities via your preferred shipping method

·When received, Power Stroke Enginuities will inspect the item, and if complete as described*, will apply full-value credit to your replacement order.

·If item is not in new, factory condition, or shows signs of use, missing parts, damage or incomplete packaging, your full-value refund will be adjusted accordingly.

 

Returned Item Condition

Amount You
Will Receive

Items in original, new, factory sealed condition within the 30 days of receipt window

95% of the items price

Items in original, new, factory sealed condition past the 30 days of receipt window

80% of the items price

Items that are opened, obviously used, damaged, missing parts, or not in original condition.

50% of the items price

*Exhaust Systems, due to the required re-boxing and repacking, are subject to a higher restocking fee

70% of the items price

***To avoid restocking fee's, we can offer you an in-store credit for the refund amount, less any re-boxing/damage fee's.

 


Refund time frame:

Refunds are typically based on the payment method used at the time of purchase.

Payment Type

Refund Method

Refund Time frame
(After Item is Received)

Credit Card

Refund to Credit Card

3-10 business days to show on Account when refunded

PayPal

Refund to PayPal

Typically instantly

Gift Certificates

No Refunds issued

Not Applicable

Refund Check

Sent through USPS

Typically from 1-2 Weeks

Note: After Power Stroke Enginuities has received your item, it can take 2-4 weeks to process your returned item and issue a credit.